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What impact will the AT&T/T-Mobile merger have on consumers? What about Sprint?
AT&T recently announced that it is proposing to merge with T-Mobile for $39 billion. What does this say for consumer choice and the wireless telecom industry? And how does Sprint fit into the...
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Retailers and banks are squaring off around debit card interchange fees
By Maureen Aylward US retailers are taking a stand against interchange fees that big banks collect when debit cards are used for purchases. What is at the heart of this battle? We asked our Zintro...
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Online video streaming industry is heating up
By Maureen Aylward Netflix is quickly becoming the largest video subscription service and its competition is racing to catch up. Netflix’s growth over the last year is a sign that something is...
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Zintro experts comment on competitive intelligence
By Maureen Aylward Competitive intelligence is an ongoing effort, and new tools, technologies, and strategic approaches are in constant change and movement. We asked our Zintro experts to comment on...
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Digital receipts gaining speed
By Maureen Aylward Several large retailers, like Gap and Nordstrom, are shifting away from paper receipts in favor of digital receipts. We asked our Zintro experts to comment on the technologies behind...
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Experts list top B2B market research approaches
By Maureen Aylward We asked our Zintro experts to identify their top approaches that make their lists for the most current and useful B2B market research in their sector of expertise. Here’s what they...
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Self-service check out is checking out
Supermarkets in the US are abandoning the self-service checkout lines, which were once heralded as the future of grocery shopping. We tapped our Zintro experts to tell us what is behind this decision...
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Is Groupon a deal?
We asked our Zintro experts about Groupon and if the online couponer is good for business, and what is making its business model work. Eric Lituchy, an expert in digital marketing, ecommerce, and...
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Consumer confidence ups and downs
Recently released reports in the US show that consumer confidence is up; however, there are still drags on the economy. We asked our Zintro experts to comment on how these reports help or hinder...
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Fulfillment Tips for Ecommerce Entrepreneurs
If interested in starting a new business venture and not sure what, it might be wise to consider an ecommerce website. According to analyst Sucharita Mulpuru of Forrester Research, consumers are...
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Walmart vs. Amazon in same day delivery
As we head into the holiday shopping season, giant retailers Walmart and Amazon are going head to head over same day delivery. We wanted to get the deal from Zintro experts regarding the benefits to...
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Making A Start With Lean: How To Begin Improving Your Business Processes
There are many books on lean and some complicate their message with obscure Japanese terms and complex formulas. Very few books that I am aware of give a clear, simple “how to get started” guide, so...
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3 Ways Technology Can Improve Customer Service
It’s no secret that over the past few years there has been massive technological advances throughout all areas of society and organizations have been capitalizing on these advances to improve their...
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Steadiness: Gears up Customer Service Channel
Staying with the similar kind of service pattern is very boring. Day in and day out, sticking to the same plans is really going to disturb customers. However, consistency or steadiness in your service...
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Did You Say ‘Wifi Internet Access Everywhere’?
This month Google launches the pilot run for Project Loon. If successful, the enterprise will provide Internet access to remote areas while also improving current coverage. The venture floats 30...
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Netflix: Friend Or Foe To The Broadcasting Business?
In this year’s second quarter reports, Netflix announced earnings that exceeded Wall Street analysts’ estimates; yet company shares fell in value over the same time period. Some professionals in the...
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1 Of Every 8 SIM Cards Can Be Hacked: Will Mobile Technology Ever Be...
Mobile phone SIM card technology has been compromised, leaving users vulnerable to the possibility of being robbed and/or spied on. The small chips, previously considered hack-proof, authenticate user...
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What The Surprising Figures From Netflix’s Second Quarter Report Mean For TV...
While Netflix reported second quarter earnings that exceeded industry professionals’ estimates, company shares fell in value by nearly 5½ percent. In hopes of explaining the seemingly incongruent...
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The Canary: Will New Home Security Device Take Off?
A new alarm system called the Canary uses features such as an HD camera with night vision and sensors that track temperature, humidity and air quality to protect homes. The device takes a few weeks to...
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Employees Behave Differently In The Presence of Surveillance Systems
In order to discover how surveillance might alter employee behavior, researchers conducted an experiment, at more than 300 restaurants in 39 states, which was designed to keep track of transactions...
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